Our Privacy Commitment
At B7 Casino, your privacy is not an afterthought — it is a foundation of everything we do. We are fully committed to handling your personal and financial information with care, transparency, and integrity. This policy explains clearly what data we collect, why we collect it, and how it is kept safe. We encourage you to read it carefully, and if anything is unclear, our team is always available to help.
The Information We Collect
We collect personal data at different stages of your relationship with us — from the moment you register an account through to ongoing account management and transaction processing.
Account Registration
When you create an account, we ask for basic personal details necessary to set up and manage your profile. This typically includes your full name, date of birth, email address, and residential address. This information allows us to identify you accurately and maintain your account in good order.
Identity Verification (KYC)
As part of our compliance obligations, we carry out identity verification checks — commonly referred to as Know Your Customer (KYC) procedures. You may be asked to provide documentation that confirms your identity and address. This is a legal requirement we take seriously, and it helps protect both you and the integrity of our platform.
Financial Information
To process deposits and withdrawals, we collect financial data associated with your chosen payment method. We support bank transfers, MiFinity, and cryptocurrency payments. The specific financial details we handle will depend on the method you use, and all data is processed in line with the standards expected of our payment partners.
We only ever collect information that is genuinely necessary. We do not gather data beyond what is needed to operate your account safely and responsibly.
How We Use Your Data
The data we hold about you serves specific, legitimate purposes. We do not use your information in ways that go beyond what is reasonably necessary or expected.
The primary reasons we process your personal data include:
- Account management: Keeping your account active, accurate, and accessible to you.
- Transaction processing: Handling deposits and withdrawals securely across our supported payment methods.
- Fraud prevention: Monitoring activity to detect and prevent unauthorised access, money laundering, or other suspicious behaviour that could harm you or others.
- Legal and regulatory compliance: Meeting our obligations under applicable laws, including Anti-Money Laundering (AML) regulations and responsible gambling requirements.
- Customer support: Using your account history and contact details to resolve queries efficiently when you reach out to us.
Marketing Communications
From time to time, we may send you information about promotions or updates relevant to your account. We will only do this where you have given your consent. If you would rather not receive marketing messages, you can opt out at any time — either through your account settings or by contacting our support team directly. We will always respect your preference without delay.
Data Sharing & Third Parties
We want to be entirely clear on this point: we do not sell your personal data to third parties. That is not something we do, and it is not something we will ever do.
There are, however, situations where sharing certain data is necessary to operate our platform properly. In those cases, we work only with trusted partners who are bound by their own data protection obligations. These include:
- Game providers: To deliver our live dealer games — including roulette, blackjack, baccarat, and game show style tables — providers may process limited technical data to ensure the games function correctly.
- Payment processors: Our payment partners, which facilitate bank transfers, MiFinity transactions, and cryptocurrency payments, receive only the data required to complete your transactions securely.
- Regulatory and legal authorities: Where required by law or requested by a competent authority, we may be obligated to share information to fulfil our compliance duties.
Any third party we work with is required to handle your data responsibly and in line with applicable data protection standards. We do not grant partners access beyond what is strictly needed for their specific role.
Data Security & Retention
Keeping your data secure is something we invest in continuously. We use SSL (Secure Socket Layer) encryption across our platform to protect information in transit, and our servers are maintained with appropriate technical and organisational safeguards to guard against unauthorised access, loss, or disclosure.
Our security measures are reviewed and updated on an ongoing basis to reflect best practices and respond to emerging risks. While no system can guarantee absolute security, we take every reasonable step to protect the data entrusted to us.
How Long We Keep Your Data
We retain personal data only for as long as it is needed to fulfil the purposes described in this policy, or as long as required by law. Anti-Money Laundering regulations and other applicable legal frameworks set minimum retention periods that we are obligated to comply with, even after an account is closed.
Once the required retention period has passed and there is no other legitimate reason to hold your data, we securely delete or anonymise it. We do not keep information longer than necessary.
Your Privacy Rights & How to Contact Us
You have meaningful rights when it comes to your personal data, and we are committed to upholding them. Depending on your circumstances and applicable law, these rights may include:
- The right to access the personal data we hold about you.
- The right to correct any inaccurate or incomplete information.
- The right to request deletion of your data, subject to any legal retention obligations we must honour.
- The right to object to certain types of processing, including direct marketing.
- The right to data portability, where technically feasible and legally applicable.
Please be aware that some requests may be limited where we are required by law to retain certain information — for example, to comply with AML obligations. In such cases, we will explain the reason clearly.
Get in Touch
If you have any questions about this policy, wish to exercise your privacy rights, or want to raise a concern about how your data is being handled, please do not hesitate to reach out to us. Our support team will direct your query to the appropriate person.
Contact our support team and we will respond as promptly as possible. You can also review and update certain preferences directly from within your account at any time — simply head to your account settings to manage your communication and privacy options.